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Transgear Limited is one of the reputed engineering companies in Bangladesh for providing Engineering Solution for different kind of needs. Continual research and development by a team of national & foreign engineering talents, quality products with after sales services and wide network of operations have made it quite acceptable to the customers. Transgear, a private limited business enterprise comprises of skilled manpower amongst which most of them are highly experienced in total engineering solution in different sector. The unremitting efforts with sole dedication of the team members are the main driving force of the organization in continual development of the products. Sustainable design, Quality of the product, in time delivery, after sales service etc. are the unique core values of the organization which helps to maintain a long term business relationship with the customers. To meet countrywide demand of its products and services, Transgear has extensive distribution network throughout Bangladesh with full-fledged offices in the Capital city Dhaka. To make its product and Services available to the customers all over the country, Transgear Limited has 24/7 online support center through which customer can express their needs.

Installation, Commissioning & Maintenance Support

Transgear Limited is involved with the Installation, Commissioning, Service and maintenance support of its own supplied equipments and solutions. Basically, it happens in two ways, on call basis, and contract basis. On Call method allows the customers to call After Market Care (AMC) people to provide service and maintenance when it is required and is charged for the completion of that particular job. We provide service and maintenance on 24/7 basis. Expert engineers and technicians are just a call away from our valued customers to respond to their complaints and act promptly.

For Contracted Services, customers have to sign formal agreements with Transgear Limited for a certain period of time with specified terms and conditions of service and maintenance. Service and Maintenance Contracts may include schedule maintenance, unscheduled maintenance, health-check and troubleshooting. During the contracted period, our people will visit customer’s facility as per the agreed schedule and provide service and maintenance. It is divided into two categories.

• LTSA (Long Termed Service Agreement): Under LTSA customers are contracted for long term services which may include spare parts also. It gives the customers comfort in keeping the price of parts and services valid for several years
• STSA (Short Termed Service Agreement): STSA facilitates customers to take the benefits of taking discounted price on services and spares for a reasonable short period of time.

Activity Guidelines

• Transgear Limited considers intelligent practices as an organizational goal to provide products and services which contributes to the advancement of the society.
• Transgear Limited has had long-standing corporate policies for providing a safe and healthy work place, protecting the environment and conserving energy as well as natural resources.
• To minimize our organization’s impact and maximize future generations’ ability to live, work, and play in our shared natural environment, with equal access to clean air, clean water, and natural resources.
• Strive to minimize pollution and waste, conserve energy and water, protect habitat, support renewable energy resources, buy, manufacturer, and sell environmentally friendly products, and encourage environmentally preferable transportation.
• Encourage contractors and suppliers serving or otherwise acting on behalf of the organization to meet our standards of environmental performance.
• Provide a safe and healthful workplace and ensure that personnel are properly trained and have appropriate safety and emergency equipment. Ensure the responsible use of energy throughout our business, including conserving energy, improving energy efficiency, and giving preference to renewable over non renewable energy sources when feasible.
• Meet or exceed all applicable government requirements and voluntary requirements to which Transgear Limited subscribes. Set and adhere to stringent requirements of our own, no matter where in the world the company does business.